Customer Service Officer

1. **Customer Interaction** - Respond to customer inquiries regarding products, services, or policies. - Maintain a courteous and professional tone at all times. 2. **Issue Resolution** - Identify and resolve customer complaints quickly and efficiently. - Troubleshoot problems and provide appropriate solutions. - Escalate complex issues to higher management...

**1. Take ownership of customer issues** **2. Troubleshoot problems and drive resolutions** **3. Escalate unresolved issues to relevant internal teams** **4. Collect prompt and accurate customer feedback** **5. Document knowledge as solution articles** **6. Master the use of a help desk software** **Job Type**: Regular / Permanent **Salary**: From...

**Full Job Description** **Responsibilities**: Attend assigned service calls at customer site Identify faults & provide solution independently using skills & experience Attend assigned breakdown complaint for eot crane Identify spares required if any and recommend Prepare service reports for work done Provide comprehensive feedback of service work to...

As a tele-caller, you are responsible for converting customer inquiries into business Past experience in calls and tele-calling would be preferred. Multi-Language skills would be an advantage. Tamil is compulsory. Need to come to the office directly for Job. **Location - trichy thillainagar** **CALL Mr-KALANITHI 9629013653** **Job Types**: Full-time,...

As a tele-caller, you are responsible for converting customer inquiries into business Past experience in calls and tele-calling would be preferred. Multi-Language skills would be an advantage. Tamil is compulsory. Need to come to the office directly for Job. **Location - trichy thillainagar** **CONTACT-KALANITHI-9629013653** **Salary**: ₹8,000.00 -...

We are hiring for Customer Service in Trichy 1. Experience - 6 Months 2. No. of Vacancy - 3 3. Qualification - Any Degree 4. Age -23 to 30 years 5. Gender - Male and Female 6. Salary - Rs.13,000 to Rs. 15,000 7. Job Location - Palakkarai(Trichy) **Salary**: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift

Are you a friendly, customer-focused professional with a passion for solving problems and ensuring satisfaction? We’re looking for an enthusiastic **Customer Service Representative** to join our team and be the first point of contact for our valued clients. This role is perfect for someone with excellent communication skills and a dedication to delivering...

Company**:DTECH IT and Outsourcing Private Limited** Job Title: Customer Support Executive Location: Coimbatore **QUALIFICATION & EXPERIENCE**: 1. Education: Any Degree / MBA 2. Experience: 0-2 years, Experience in Air Freight/Sea Freight 3. Work Performed: **KEY RESPONSIBILITIES**: To provide customers with the highest quality service by providing...

Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures - Monitoring the work of individual representatives and of the team. handling customer call and about the product detail resolve the customer issue **Job Types**: Full-time, Regular / Permanent **Salary**: ₹8,000.00 -...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...