Sales Account Executive

1 week ago

Mumbai, India Content Whale Full time

Connect with your Account Manager on a daily basis to keep in check with the potential client list and meetings for the day.
- Accompany your Account Manager in client meetings in order to understand the clients requirement and scope of work.
- Articulate them in the form of proposal and the road map for execution of the project plan. Building and maintaining strong, long-lasting customer relationships.
- Ensure systematic documentation and clear communication of client briefs to the Content Management Team. Ensure briefs are clear, concise, and add value to the approach and quality.
- Connect with the client to provide them a walkthrough of the proposal, the aligned CMT and the expected timelines for execution.
- Work closely with the content team to match the deliverables and to ensure good quality & TAT.
- Make sure your project's processes are aligned with the clients vision and the team is working and delivering as per client expectations.
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation.
- Remain in regular contact with your clients to understand and meet their needs.
- Reporting and recording all activities in a web-based CRM system..
- Presenting a detailed report on the ongoing accounts to the Account Manager on a weekly basis.
- Review new technologies and brand-building strategies to keep the company afloat in digital marketing trends
- Exchanging thoughts and ideas based on certain new projects catered and strategies implemented during the weekly sessions with the team.
- Use of CRM to manage all your accounts and client pipeline.

**Requirements**:
Bachelor's Degree in business, marketing, or related field.

Excellent written and verbal communication in English.

1-2 experience in digital strategies & marketing.

The clarity in thought process/problem-solving approach.

Ability to manage multiple projects with strong attention to detail.

Ability to work effectively with cross-functional teams and all levels of management, internally and externally.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Greater Mumbai, Mumbai Suburban - 400059, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

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