Customer Servicing
1 day ago
Urgent Opening for the role of " Customer Servicing / Inside Sales SME ". Job Responsibilities: **What will I Do (Major Functions)** 1. Outbound calling to Customers to make them aware of products and upsell / cross sell to maximise customer revenue per customer 2. Attending inbound queries and closing sales 3. Getting estimates from estimation desk for custom inquiries and following up with clients for conversion Handle and resolve customer complaints Customer Feedback Score (Zoho) Ticket Response Time (Zoho) Volume of tickets / calls handled Revenue Achieved **How will I be Empowered** Proper training on CRM(Zoho) and accessing individual reports Thorough product knowledge and process training for website, admin and online ordering Cross training within the team (Act as a backup for Support team) **How will I be Successful (Critical Success Parameters)** Good Client servicing, ensure customer retention and maximize Customer LTV by repeat orders Have a very good client feedback score Timely response to client queries, escalation etc and ensure customer satisfaction **Skillsets** - Excellent Verbal and written communication skills - Is tech savvy and an e-commerce user at personal level - Very good at time Management - Very good persuasive and negotiation skills - Is empathetic - Is meticulous **Qualifications & Experience** - Diploma / Graduate in any field - 1 to 3 years of work experience in Customer Servicing / Inside Sales - Knowledge in Print Sales is an advantage **Salary**: ₹34,000.00 - ₹35,000.00 per month **Salary**: ₹35,000.00 - ₹37,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Customer Servicing / Inside Sales SME: 3 years (preferred) **Speak with the employer** +91 9819383402
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Customer Service Representative
7 days ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
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Customer Service Representative
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...
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Customer Service Representative
1 day ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
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Customer Service Assistant
1 week ago
Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time**Designation**: Customer Service Associate **Process Type**: Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: Bengali language + English (mandatory)** **Qualification**: Any Graduate/ HSC **Job Type**:Full-time **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in...
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Customer Service
2 weeks ago
Mumbai, Maharashtra, India Hemocean outsourcing Full timeCustomer Service Assistant Work From Office Attention to detail - Thoroughly attending to details to ensure accuracy and quality in work. Teamwork - Ability to effectively collaborate with colleagues to achieve common goals. Adaptability - Being flexible and adjusting to new situations or challenges with ease. Roles and Responsibilities Engage in...
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Customer Service
1 week ago
Mumbai, Maharashtra, India Rushabh Sealink PVt LTD Full timeCo odinating with Sales and pricing for container booking. - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings - Building customer relationships and providing excellent customer service - Excellent verbal and written communication skills - Fetching and issuing correct vessel schedule from shipping...
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Customer Service
3 days ago
Mumbai, Maharashtra, India Rushabh Sealink PVt LTD Full timeCo odinating with Sales and pricing for container booking. - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings - Building customer relationships and providing excellent customer service - Excellent verbal and written communication skills - Fetching and issuing correct vessel schedule from shipping...
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Customer Service
3 days ago
Mumbai, Maharashtra, India Rushabh Sealink And Logistic Pvt Ltd Full timeCo odinating with Sales and pricing for container booking. - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings - Building customer relationships and providing excellent customer service - Excellent verbal and written communication skills - Fetching and issuing correct vessel schedule from shipping...
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Customer Service
1 week ago
Mumbai, Maharashtra, India Shop Away Full timeWe Are hiring!!!! Profile - Customer Service Location - Mumbai **shift - Day shift** salary - 17000 - 35000 Education - **Under graduate / graduate** **Fresher can apply** minimum 6 month experience in customer service ( Domestic or international) Handling customer quires **blended process** **Job Types**: Full-time, Fresher Pay: ₹15,000.00 -...
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Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL-Grade M3 -Location-Mumbai Job Role Monitoring and Evaluation Regularly monitor emails and calls to evaluate performance and identify areas for improvement Process Improvement Implement process improvements to enhance the...
