International Customer Service

2 weeks ago


Ernakulam, India Advenxa Pvt.Ltd Full time

We Are Looking For **INTERNATIONAL CUSTOMER SERVICE**

Location**:Infopark, Kakkanad, Kochi**

Salary**:17,000/- to 25,000/- Per Month**

Qualification**:Any Degree**

Experience**:Fresher / Experienced**

Work**:5 Days/Shift/Cab Available**
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,000.00 - ₹26,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- Are you willing to work in Night Shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English Fluently (preferred)

**Speak with the employer**
+91 8590660385



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