Customer Service Coordinator

5 days ago


Ernakulam, India Analytix Fintech International Pvt lTd Full time

The Client Services Coordinator will be responsible for collecting and reviewing documentation from new clients, following up with clients, coordinating with internal teams, maintaining accurate records, and assisting clients with questions or concerns throughout the onboarding process.

**Responsibilities**:

- Collect and review documentation from new clients for company registration and pro services.
- Follow up with clients to ensure all necessary information is provided.
- Coordinate with internal teams to ensure timely processing of client registration and pro services.
- Maintain accurate records of client interactions and status updates.
- Assist clients with any questions or concerns throughout the onboarding process.
- Ensure all processes and procedures are followed according to company standards.

Skills and Qualifications:

- Qualification - Commerce background or LLB
- Language - English & Malayalam, Arabic
- Excellent organizational skills.
- Attention to detail.
- Strong communication skills.
- Ability to manage client experience from start to finish.

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9567099915


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