
Voice Process
1 week ago
**Job Title: Ixigo - Customer Support Executive (Voice Process)**
**Experience - Freshers and Undergraduate**
**Salary : Up to ₹21,000 PM**
**Location: Gurgaon, Sector 20**
**Process**:
- **Travel Process - Voice Support**:
- Handle queries related to **Ixigo bookings, travel issues, refunds, cancellations, etc.**
**Experience Required**:
- **Voice process experience** preferred
**Educational Qualification**:
- **Graduate** or **Undergraduate**:
- Must have **strong verbal communication skills** in English & Hindi
**Roles & Responsibilities**:
- Respond to customer queries over **calls** professionally
- Assist customers with their **travel-related bookings and concerns**:
- Ensure timely resolution and excellent customer service
- Maintain data and update CRM systems accurately
- Handle pressure during high-volume periods
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹30,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Joining bonus
- Performance bonus
- Yearly bonus
Application Question(s):
- How much do you rate your English Communication Skill out of 10?
- Total Experience in Calling Related Process ?
- What's your current in-hand salary?
- Are you fine with sales roles with Higher Incentives ?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
**Speak with the employer**
+91 7836095291
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