International Voice Process

4 days ago

Gurugram Haryana, India ixamBee Full time

ixambee is hiring on behalf of **Transcom**

**About us**

Started in 1995, Swedish investment company Kinnevik had a vision of founding a global customer service provider with big ambitions and brilliant clients. That's how Transcom was born. In a decade, Europ, North America, US, Canada and the Philippines.For one, a nimble attitude towards on, off, and nearshoring, which we call smartshoring. For another, endless curiosity, embracing cultures, and relentless commitment to our clients' success.

Job Description for a VIP- **International voice process**

**Process Name - Reach Mobile**

**Responsibilities**
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Provide accurate and timely responses to customers
- Develop a deep understanding and detailed information of the company’s product and services.
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.

**Requirements**:

- Graduation in any field.
- Excellent communication skills.
- Atleast 6 months of experience in international voice process.

**Shift Timings - 5 days working - Rotational shifts/ Rotational week off**

**Job Location : PLOT NO, 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016**

**Job Type: Full Time**

**Remuneration(CTC)**:26000 - 29000 (In hand)

**Both ways cab**

**Job Types**: Full-time, Permanent

Pay: ₹26,000.00 - ₹29,000.00 per month

**Experience**:

- International voice process: 1 year (preferred)

Work Location: In person

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