Client Onboarding C10

4 days ago

Mumbai Maharashtra, India Citi Full time

Job Description

**Responsibilities**:

- Responsible for ensuring a quick and seamless onboarding and account opening experience for our clients. Our ultimate goal is to exceed our clients’ expectations by constantly innovating to improve the onboarding and account opening processes.
- Process account opening or maintenance requests in a timely manner
- Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners
- Ensure all documentation received is current, accurate and complete.
- Partner with KnowYourClient (KYC) Teams, the Account Opening division, and other product partners to ensure expedient, efficient and seamless processing
- Perform KYC refresh activity for FPI/FDI clients as per the scheduled timelines.
- Process Fresh Registration for FDI by coordinating with client for Documentation as laid down by SEBI/RBI as per the regulations.
- Perform Escrow & domestic account opening
- Coordinate with internal teams and ensure the account opening is completed within the SLA
- Perform FATCA / CRS validations for client tax documents.
- Provide the highest level of customer service and teamwork to Banking teams and other internal partners
- Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible

**Qualifications**:

- Previous relevant experience preferred
- Knowledge on FPI/FDI Regulation is preferred
- Prior experience in managing DDP operations, Escrow opening, FPI/FDI registration etc are preferred
- Relevant experience in FPI/FDI registration and renewals preferred
- Licensing (Series 7, 63 and 65 or 66) beneficial but not required
- Self-motivated, proactive, and eager to improve existing processes Extremely detail oriented Excellent team player Strong ability to multi-task, prioritize, and work well under pressure Strong verbal and written communication skills
- Demonstrated interesting the fields of operations and compliance

**Education**:

- High School diploma or equivalent**Job Family Group**:
Customer Service
- **Job Family**:
Institutional Client Onboarding
- **Time Type**:
**Most Relevant Skills**

Please see the requirements listed above.
- **Other Relevant Skills**

For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

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