Telecommunications Operator

2 days ago

Chennai Tamil Nadu, India Surya Informatics SolutionsPvt. Ltd. Full time

Support of the Avaya PBX and call centers including Avaya CMS, G700, S8300 LSPs and VoIP phones Performs extensive troubleshooting of call traces via a command line Timely handling of telecom tickets Resolve the technical issue presented in support tickets and provide clear concise documentation on resolution of each ticket Interfaces directly with customers to define business solutions Provides support to customers both local and remote Document and maintain standard operating procedures for troubleshooting and system management Maintain excellent communication with manager and team members on all tasks and projects Fulfill ticketing needs in a timely manager Responsible for daily operations of the Telecommunications department to including of moves, installs, and disconnects

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,455.00 - ₹28,755.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Work Days:

- Monday to Friday

Work Location: In person

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