Network & Svcs Operation Specialist

3 days ago

Chennai Tamil Nadu, India NR Consulting Full time

Location- Chennai Skill required Network Billing Operations - Problem Management Designation Network Svcs Operation Specialist Qualifications Any Graduation Years of Experience 6 to 13 years What are we looking for Customer facing experience - direct contact with Clients Good knowledge of the Telecommunication portfolio to resolve timely issues Ability to work under pressure and when required outside business hours Proactive approach to avoid issues and risks Very good interpersonal skills empathy respectfulness persuasive and diplomatic communicative Ability to multitask in a complex environment deliver to timescales and prioritize workload Pragmatic lateral thinking and problem-solving skills Analytical and resourceful Understanding of geographical and cultural human and business differences Enough seniority to interact at senior levels within an organization At least 4 years experience in a global service role of which at least 2 years with a customer facing role Require Reporting skills to work in BRM requirements to meet customer goals Strong communication skills in English both oral and written B2 level Any certification or qualification in support of the competencies above would be an advantage Education taken up with finance background Roles and Responsibilities o In order that the customer billing experience for the designated customers is maintained at the highest possible level the Client should aim to Lead dispute resolution within the team key timelines and with the customer s satisfaction Quality track of dispute lifecycle and update of the customer Resolve issues remove roadblocks either through team discussions or escalation Drive improvements in the overall time to resolve a single dispute Share experience with other Client s to reduce the volume of recurring issues Have a clear understanding of the complexity of the customers billing model Understand the global billing issues facing their customers Act as customer s advocate when dealing with billing related issues Status updates to manager and client Identify missed revenue and impacted areas Identify opportunities to improve the overall Customer Billing Experience Any Graduation

  • Network Security

    7 days ago

    Saidapet, Chennai, Tamil Nadu, India SRM Technologies Full time

    **Role**:Network Security** **Location**: Chennai **Job Type**: Full-time **Preferred Experience**: 5+ years **Network Security (1)** ASA, FTD, FMC, ESA, WSA, ISE, AMP, Stealthwatch, Anyconnect, Umbrala, Redware, VPN, AAA, ACL, dot1x, WCCP, Firewall clustering, dot1q, LACP - The Tier 2 Service Specialists will be responsible for proactively monitoring...

  • Network Specialist

    2 weeks ago

    Pochampalli, Tamil Nadu, India Ola Electric Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionOla Electric, a leader in sustainable mobility, is committed to accelerating the world's transition to electric vehicles. We aim to provide mobility for the world while ensuring sustainability for the future. Join us in revolutionizing transportation and contributing to a greener planet.Role DescriptionThis is a full-time on-site role for...

  • Associate Campaign Operator

    2 weeks ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    **Job Title: Associate Campaign Operator** **Career Level - C2** **Introduction to role** Are you a dedicated and dynamic marketing automation operations manager with a passion for technology? We are seeking an individual with extensive experience on the Salesforce Marketing Cloud platform and preferably Salesforce Data Cloud. If you have a natural flair...

  • Network Support Senior Specialist Juniper

    1 week ago

    Chennai, Tamil Nadu, India NTT DATA Full time

    NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Network Support Senior Specialist to join our team in Chennai Tamilnadu IndiaNTT DATA Services strives to hire exceptional ...

  • Network Security Operations

    3 days ago

    Chennai, Tamil Nadu, India Arthur Grand Technologies Inc Full time

    Arthur Grand Technologies is currently seeking a highly motivated and skilled **Network Security Operations Level 3**for one of our clients. **Position: Network Security Operations Level 3** **Location: Chennai** **Duration: Fulltime** Worked on PaloAlto Firewall enterprise network infrastructure with HA. Ability to investigate potential threats identified...

  • Network Security Operations

    3 days ago

    Chennai, Tamil Nadu, India Arthur Grand Technologies Inc Full time

    Arthur Grand Technologies is currently seeking a highly motivated and skilled **Network Security Operations** **Secops/Network Security Operations(10+years)** **Chennai(Onsite)** **Full Time** - Designs and maintains secure, high-performance network architectures with policy compliance. - Skilled in Sentinel, MS Defender, Palo Alto Firewalls (HA), IDS/IPS,...

  • Technician, Network Operations

    2 weeks ago

    Chennai, Tamil Nadu, India Intelsat Full time

    **What you will do**: - Interface and coordinate troubleshooting efforts with other company and partner facilities to resolve service disruptions. - Service management through case, incident, and problem management. - Participate in routine daily operational activities and alarm monitoring, with the goal of eliminating/mitigating any operational impact to...

  • Senior Network Specialist

    5 days ago

    Chennai, India Epergne Solutions Full time

    Job Role : -Senior Network Specialist Job Location : -Bangalore/Chennai Experience : - 15+ Years Job Roles & Responsibilities : - Design, plan, and drive large-scale WAN/SD WAN/LAN/WLAN projects end-to-end, translating architecture into execution steps. Lead and support engineering squads through all project phases: design,...

  • Senior Network Specialist

    2 weeks ago

    Chennai, India NTT Data Singapore Full time

    The Network Specialist: Has expertise in designing, solutioning, implementing and operating modern software-defined WLAN, LAN, and WAN infrastructures from Cisco, Aruba and the likes. Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements. Is...

  • Subject Matter Expert

    2 weeks ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    **Job Title: Connectivity - Subject Matter Expert for Network Operations** **Career Level - D3** **Introduction to role**: Join us as a Subject Matter Expert for Network Operations at AstraZeneca, a world-leading Pharmaceutical company operating in over 100 countries. This role is an integral part of our large Network support and maintenance function,...