Back Office Associate

2 weeks ago

Bommanahalli Bengaluru Karnataka, India Bharat Glass & Crockeries Full time

**Key Responsibilities**:

- **Quotation Preparation**:

- Create, review, and manage customer quotations based on pricing policies, customer requirements, and product/service specifications.
- Ensure quotations are accurate, professional, and delivered in a timely manner.
- Maintain a database of past quotes and pricing templates for quick reference.
- **Sales Team Support**:

- Coordinate with the sales team to gather necessary information for client proposals and orders.
- Track and update the status of ongoing quotations and follow up with the sales team for approvals or revisions.
- Assist in preparing sales presentations, reports, and documentation for client meetings.
- **Order & Documentation Handling**:

- Maintain organized records of quotations, purchase orders, and client communications.
- Liaise with logistics, finance, and procurement teams to ensure smooth order processing.
- **CRM & Data Management**:

- Update and manage customer records and sales data in the company’s CRM system.
- Generate regular reports on quotation status, win/loss ratios, and sales team performance metrics.
- **Administrative Tasks**:

- Respond to internal and external inquiries related to quotations and order status.
- Support in maintaining sales materials, brochures, and other support documents.

**Key Skills & Qualifications**:

- Bachelor’s degree in Business Administration, Commerce, or a related field.
- 1-3 years of experience in a back-office, sales support, or similar administrative role.
- Strong proficiency in MS Office (especially Excel, Word, and Outlook).
- Familiarity with quotation tools, ERP or CRM systems is an advantage.
- Excellent communication, time management, and organizational skills.
- High attention to detail and ability to work under tight deadlines.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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