Bpo/call Center Professionals
2 weeks ago
Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Generate Business Leads, Cold Calling and more
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Shift allowance
Work Location: In person
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