Customer Care Executive

23 hours ago

Makarba Ahmedabad Gujarat, India Intelligent Medical Billing Solutions Full time

**Assisting Patients**: Help patients understand their medical bills, including charges, insurance coverage, and payment options. This may involve explaining complex medical billing codes, insurance terms, and reimbursement processes in a clear and understandable manner.
- **Resolving Billing Inquiries**: Address patients' billing inquiries, such as discrepancies in charges, denied claims, or questions about insurance coverage. Investigate billing issues, liaise with insurance companies, and work to resolve billing discrepancies in a timely manner.
- **Providing Billing Support**: Offer support to patients who are navigating the medical billing process, including setting up payment plans, processing refunds or adjustments, and assisting with insurance claims submissions.
- **Handling Insurance Matters**: Assist patients with insurance-related inquiries, such as verifying insurance coverage, explaining benefits, and clarifying copayments, deductibles, and out-of-pocket expenses.
- **Managing Patient Accounts**: Maintain accurate records of patient accounts, including billing and payment information, using specialized medical billing software. Ensure patient confidentiality and compliance with healthcare privacy regulations (such as HIPAA).
- **Educating Patients**: Educate patients on their financial responsibilities, including the importance of timely payments, understanding insurance policies, and utilizing available financial assistance programs or resources.
- **Collaborating with Healthcare Providers**: Communicate effectively with healthcare providers, medical staff, and billing departments to address patient billing issues, coordinate payment arrangements, and resolve billing disputes.
- **Following Compliance Standards**: Adhere to relevant healthcare regulations and compliance standards, such as HIPAA, when handling patient billing information and communicating with patients.
- **Providing Excellent Customer Service**: Offer compassionate and empathetic customer service to patients, demonstrating patience, professionalism, and sensitivity to their medical and financial concerns.
- **Continuous Learning**: Stay updated on changes in healthcare regulations, insurance policies, and medical billing practices through ongoing training and professional development.

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- US shift

Supplemental pay types:

- Joining bonus
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8320127619

  • Customer Care Executive

    5 days ago

    Ahmedabad, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer care Executive** **Post** : Customer care Executive **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Shift**: Night Shift(US Shift) **Note**: Must be have English Communication Pay: ₹15,000.00 - ₹30,000.00 per...

  • Customer Care Executive

    2 weeks ago

    Makarba, Ahmedabad, Gujarat, India baby organo Full time ₹ 2,10,000 - ₹ 4,20,000 per year

    Position Title: Customer Success ExecutiveExperience-0-3 yearLocation: Ahmedabad (On-Site) (Local Candidates onlyWe are looking for a passionate Customer Success Executive to join our growing team. The ideal candidate should possess excellent communication skills in English, a customer-first attitude, and a desire to learn and grow in the field of customer...

  • Customer Care Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Hrcity Jobs Full time

    We are USA based company and seeking a proactive and detail-oriented Customer Care Executive, often referred to as a Customer Service Representative or Customer Support Executive, plays a crucial role in ensuring customer satisfaction and loyalty. The specific duties can vary slightly depending on the industry and company, but generally involve being the...

  • Customer Care Executive

    7 days ago

    Ahmedabad, Gujarat, India Mobviewtech Private Limited Full time

    We are looking for a customer care executive at Ujala circle in Ahmedabad. Experience of 1-3 years **Salary**: up to 25k Edu: Any Stream Graduate Age: Not older than 30 Years Gender: Female, Male Location: Ujala Circle, Ahmedabad ( Near sarkhej) Roles: Interact with prospective customers through modes likes Voice, Chat,. Handle the queries of the...

  • Customer Care Executive

    23 hours ago

    Ahmedabad, Gujarat, India 7 Seas Full time

    Hello All, We have an urgent opening for a "Customer Care Executive" Salary - up to 18,000 PM Freshers with good communication can apply Female only Location - Makarba, Ahmedabad Call us - 7621071311 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Diploma...

  • Customer Care Executive

    23 hours ago

    Nikol, Ahmedabad, Gujarat, India Dropit: Delivery Made Easy Full time

    **Role Description** This is a full-time role as a customer care executive (male/female) at Dropit. You will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and maintaining effective communication with customers. Responsible for resolving complaints and ensuring overall...

  • Customer Care Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Boost tech Full time

    Location Ahmedabad, Gujarat. Experience around 1 to 3 years required. Fresher also call apply. A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and...

  • Customer Care Executive

    1 week ago

    Ahmedabad, Gujarat, India Vogue Tourism LLP Full time

    We’re looking for a friendly and efficient **Customer Care Executive** to handle client queries and ensure smooth service before, during, and after their trip. You’ll be the go-to person for resolving issues, coordinating with internal teams, and delivering a seamless travel experience. - Good communication in English & Hindi - Provide details on...

  • Customer Care Executive

    1 week ago

    Ahmedabad, Gujarat, India SIMPOLO VITRIFIED PVT. LTD Full time

    **Position: Customer Care Executive** **Requirements**: - Proven experience in a customer service role preferable. - Excellent communication skills, both verbal and written. - Ability to remain calm and professional under pressure. - Familiarity in languages like telugu, Malyalam would be an added benefit - Familiarity with CRM systems and call center...

  • Customer Care Executive

    1 week ago

    Gandhi Road, Ahmedabad, Gujarat, India Rawskills & info Full time

    Customers of health care providers often need assistance finding information about products and services, placing orders, and resolving issues. In these situations, customer care representatives are there to step in and help. They handle a large volume of inbound and outbound calls for hospitals, medical offices, clinics, insurance companies, and nursing...