Customer Service Executive

5 days ago

Andheri Mumbai Maharashtra, India Shaadi.Com Full time

**Company Overview**:
**Position: VIP Service Executive**

Location: Andheri East (Sakinaka)

**Responsibilities**:
2. Handle inquiries, concerns, and requests from VIP clients promptly and professionally.

3. Build strong relationships with clients to ensure their satisfaction and loyalty.

5. Collaborate with internal teams to resolve client issues and enhance their experience.

6. Maintain accurate records of client interactions and transactions.

**Requirements**:
1. 3 years of experience in sales and customer service roles, demonstrating stability in past associations.

2. Excellent communication skills, both verbal and written, with a strong ability to build rapport.

3. Age between 30 to 38 years.

4. Graduation degree from a recognized institution.

5. Proven track record of delivering exceptional service to high-value clients.

6. Strong problem-solving skills and a customer-centric approach.

7. Ability to work independently and as part of a team.

8. Familiarity with online platforms and technology.

**Benefits**:
1. Competitive salary of 38k in hand.

2. Two rotational offs per week.

4. Comprehensive training and support to excel in the role.

5. Dynamic and inclusive work culture.

**Job Types**: Full-time, Permanent

**Salary**: ₹35,000.00 - ₹38,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Sales/Customer Service: 3 years (required)

**Language**:

- English (required)

Work Location: In person

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