Sales & Support

5 days ago


Bhopal, India ARBS Full time

**We are Hiring For Sales & Support Position **(Immediate Joiner's required)**
Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company.

**Responsibilities: -**
- Answer questions about the products of the company. Ask questions to understand customer requirements and close sales.
- Effectively dealing with customers & identify and assessing customers’ needs to achieve satisfaction.
- Taking care of after-sales services.
- Providing help and answers to the customers' technical issues through incoming & outgoing calls.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Provide prompt and accurate feedback to customers.

**Skill**:

- Strong problem-solving skills.
- Excellent client-facing skills.
- Excellent English is written and verbal communication skills
- Proficient in use of common Office Productivity Tools (MS Office/CRM/Google Docs)

**Qualification**:

- Bachelor's (preferred)

**Job Type**: Full-time

**Location**: Bhopal

**Schedule**:

- Morning shift

**Supplemental Pay**:

- Performance bonus

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**
** +91-XXXXXXXXXX
**Salary**: ₹8,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)


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