Front & Client Support Spec. 3

7 days ago

Mumbai, India Credit Suisse Full time

**Your field of responsibility**

Your responsibilities include:

- The primary role will be to support for the Prime Delta1desk, with opportunities to learn the trade assistant role in the following areas.
- Provide timely & accurate service to both internal and external clients
- Booking corporate actions swap trades for Voluntary, Mandatory and Income
- Investigation and resolution of FOBO and T0 breaks
- Act as point of contact for Desk and assist in resolving any corporate action related queries
- Daily interaction and primary support contact for trader assistants
- Working with IT, Asset Serving, Front Office Traders, TA’s, PC, CSRs and clients on ad hoc queries
- Production of ad hoc reports for Front office traders
- Production of the weekly/monthly metrics schedule to PC, FO, Management

**Your future colleagues**:
We are a team of highly dedicated individuals with excellent analytical skills working in a live market environment. We are a one-point contact for traders, lenders, settlements, IT, sales and client ops. We work with a high level of integrity, attention to detail and look for a colleague who shares our passion and high standards.

We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

**Your skills and experience**

You are expected to possess the below:
Essential
- Proven knowledge of Equity Swaps or Prime Services
- Knowledge of derivative trade process flows from booking to settlement, the roles groups tackle and how the different groups involved interact to process the business
- Knowledge of Asset Servicing functions incl Corporate Action
- MBA Finance/Engineer/ CFA / FRM is crucial with 4-6 years of work experience in a similar role in a global bank

Desirable
- Knowledge of Securities trade Processing
- Understanding of derivative products
- Reconciliation experience in a high-volume environment with evidence of developed investigation skills
- Outstanding numerical skills and excel skills
- High level of accuracy and attention to detail
- Dedication to fostering an inclusive culture and value diverse perspectives

**Your new employer**:
Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

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