Customer Support Executive

3 days ago

Bengaluru, India Human Capital Full time

**We are looking for Customer Care Executive to work as Virtual Relationship Manager (VRM) for one of the Leading Bank**

**JOB ROLES**

**Virtual Relationship Manager**
- Managing relationships with customers.
- Conducting customer interviews.
- Identifying and communicating customer needs.
- Ensuring customer satisfaction.
- Resolving customer issues and concerns.
- Developing and implementing marketing strategies to grow the customer base.

The VRM is responsible for managing the entire Banking and Financial needs of the customer as a Single Point of Contact from the Bank. Additionally, a Product Specialist such as Investment Specialist / Business Banking Specialist along with Client Service Manager form the entire service team for each Client.

**Location : Whitefield, Bangalore.**

**Shift - Day shift (Shift Timings: 9:30 am to 6:30 pm)**

**Skillset -1-year experience in Banking or Fresher's from Bcom stream.**

**Qualification: - Any Graduates**

**5.5 Days working 2-day week offs. 1st and 3rd Saturday will we working day**

**Please Note : No Btech / BE**

**Job Types**: Full-time, Fresher

**Salary**: ₹19,500.00 - ₹22,500.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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