Order Handler

6 days ago

Pune, India Alfa Laval Full time

VACANCY FOR ORDER HANDLER

Join us as Order Handler based in Pune to be responsible for delivering a cross-functional service to the customer in order to meet the customer demands and secure timely and accurate communication to the customer as well as within own organization.

About the Company:
Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website


The position / About the Job:
In this job the Order Handler would be responsible for:

- To acknowledge orders with correct price and Lead time within the set response time for Standard specification.
- Maintain the delivery commitments as per PSA.
- Maintaining the accuracy of BOM.
- Ensure the proactive communication with the external customer & within the department.
- Update customers & organization with any deviation in delivery, specification, etc.
- To keep the cell status board up to date
- Close co-ordination with Logistics and IMPEX for dispatches.
- Monitor DOTp, DOTi & OFLTd
- Updating Equipment traceability monthly & quarterly.
- In
- built documentation & its updation.
- Monthly updation of GDT.

ORDER PROCESSING
- Validate received the order in ALICE.
- Order entry into the system by the creation of BOM.
- Sending order confirmation to the customer.
- Update of Order confirmation & follow up for unconfirmed orders.
- Access available capacity before acknowledging the order.
- Late order management.
- Spare order entry.
- Inform logistics for shipment.
- Progress reviews & timely highlighting of Constraints.
- Arranging monthly review meetings with E & S & Market segments.

COMMUNICATION
- Weekly meetings with a planner for week delivery and proactively communicate the potential delay to customers.
- Monthly production plan for all departments.
- PSW report.
- Updation of monthly delivery schedule on share.
- Monthly order intake and deliveries with Local and Export bifurcation.
- Monthly DPMO communication to ALPS driver.
- Monthly updation and communication of equipment traceability.
- Non std. order review and follow up
- Spare, FSOA, Thane order review, follow up & communication
- Compiling Enquiries, Offers, TCs,
- Follow up with customers for Delivery Address.

Who you are?

As a Order Handler based in Pune to bridge between Customer and organization & keep the high level of customer satisfaction by having a strong command over the product & keeping clear communication with the customer also within the team.

What you can be?
- Minimum 4 to 5 Years of experience in experience in same field.
- B.E.in Mechanical / B.E. in Production engineering
- Good communication skills.
- Fluent in written and spoken English.
- You are proactive.
- Product Knowledge.
- You have good Cross-functional awareness.
- Ability to develop and maintain strong relationships with internal teams & external customers.
- To deliver results & meeting customer expectation.

Why should you apply
- We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
- Exciting place to build a global network with different nationalities to mingle and to learn.
- Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.

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