Customer Service Executive

3 days ago

Thane HO Thane Maharashtra, India PENKRAFT IDEAS PRIVATE LIMITED Full time

**Job Summary**

**Responsibilities and Duties**
- Liaising with in-house technical, creative & digital marketing teams to resolve the teachers' / students' requirements.
- Enable conversion of inbound potential customers.
- Undertake outbound campaigns through mass-mailing, call-back & follow-ups.
- Communicate regularly with our trained teachers to help them maximise their revenue.
- Cross sell / up sell our trainings / courses to existing teachers & students.
- Undertake lead generation and lead-mining through innovative use of social media platforms.
- Maintain relevant databases and generate MIS as required for analysis.

**Required Experience and Qualifications**
- Excellent verbal and written communication skills in English & Hindi.
- Good presentation and networking skills.
- Ability to listen, empathize and analyze.
- Good problem-solving and 'people' skills.
- Enthusiasm to achieve the organization's targets.
- Ability to thoroughly understand the brand, its product & services.
- Previous experience in Customer Service / BPO / Education sector / Ed Tech sector sales preferred.

**Benefits**
- A highly collaborative, typical ‘start-up’ environment that pushes you to think beyond your boundaries and keeps you on your toes.
- A diverse workload, keeping you continually stimulated & opportunities to expand & diversify your skills.
- An open forum for expression of ideas.
- A unique growth opportunity, as we build a team around you.
- A fully-integrated team of thinkers, designers, developers, social media marketers and others who will work with you.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

Application Question(s):

- Do you live in Thane city?
- Are you available to join immediately, if selected?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

  • Customer Service Executive

    2 weeks ago

    Thane H.O, Thane, Maharashtra, India PENKRAFT IDEAS PRIVATE LIMITED Full time

    **Job Summary** **Responsibilities and Duties** - Liaising with in-house technical, creative & digital marketing teams to resolve the teachers' / students' requirements. - Enable conversion of inbound potential customers. - Undertake outbound campaigns through mass-mailing, call-back & follow-ups. - Communicate regularly with our trained teachers to help...

  • Customer Service Executive

    1 day ago

    Thane, India Tcp Corps Outsourcing llc Full time

    **Job Role - Customer Service Executive** **Process: Voice (Credit One Bank)** **Location: Thane** **Salary: Up to 32k** **Workdays: 5 Days** **Shift timings: 7 PM to 4 AM** **Qualification**: SSC / HSC / Graduates Minimum 6 Months of Experience in International BPO is Mandatory **Excellent Communications Skills Required** **Travel Boundaries: Kurla...

  • Customer Service Executive

    2 weeks ago

    Thane, India MERCELYS ICE CREAM Full time

    **JD for Customer Service Executive** We are in search of a confident and diligent Customer Service Executive who can transform our customer interactions into positive experiences. This role involves handling various aspects of customer relations, resolving customer complaints, and maintaining a high level of customer satisfaction. If you are an excellent...

  • Customer Service Executive

    2 weeks ago

    Thane, India Success Partner Consultants Private Limited Full time

    We are hiring for Customer Service Executive with 1yrs+ of exp, Full time. Location : Thane, Maharashtra **Job Details**: New business Policy Issuance Servicing Revenue Generation Revenue Conservation & Financial Process Control - New business Policy Issuance Servicing Revenue Generation Revenue Conservation & Financial Process Control - Customer...

  • Customer Service Executive

    2 weeks ago

    Thane, India The October Company Full time

    **Role: Customer Service Executive** **Tamil / Telugu / Kannad / Malayalam + Hindi + English** **Exp - 6 Months +** Industry Type - BPO. Employment Type-Full Time, Permanent. Education Qualification - **Intermediate or Any Graduation.** - **Work Location: empaire tower, cloud city, reliable teach park,Thane Belapur road,Airoli, navi mumbai** **(Work...

  • Customer Service Executive

    1 week ago

    Thane, India Netstar infotech Full time

    Process - customer service executive Location - Thane Shift - day rotational shift rotational off need good to excellent communication skills timings - 10am to 7pm/9.30am to 6.30pm **Job Types**: Permanent, Full-time, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Customer Service Executive

    2 weeks ago

    Thane, India Abhinav Institute of Technology and Management Full time

    **Hiring For Customer Service Executive** **Fresher & Exp both can apply** **Need immediate joiner** Location - Thane Qualification - Any Graduate Salary - 16,500 -in hand Shift Timing - 9:30 -6:30 Fixed Sunday off Immediate Joining Contact - 7400148340 **Job Types**: Full-time, Fresher **Job Types**: Full-time, Fresher **Salary**: Up to...

  • Customer Service Executive

    5 days ago

    Thane, India Smart Fusion corporate solutions pvt ltd Full time

    Immediate hiring for Costumer Service Executive!!! Salary 10k to 16k Shift timing - 10am - 7pm Sunday is a fixed off Location: Mumbai, Airoli Contact: 9884700290 **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Thane,...

  • Customer Care Executive

    3 days ago

    Thane, India Jeevan Ambulance Service Full time

    1. Answering calls and responding to inquiries promptly. 2. Provide accurate and relevant information regarding ambulance service availability, charges, procedures, and other related inquiries. 3. Assist customers with emergency and non-emergency ambulance bookings, ensuring clear communication and accurate information. 4. Address and resolve any customer...

  • Customer Service Executive

    1 day ago

    Thane, India Silver Bhoomi Enterprises Full time

    **We are Hiring Customer Service Executive.** **Work From Office** **Interview Face to face** **Working Days: - 6 days** **shift time: - 9 hrs** **Location : - Thane Mumbai** **Find below mention process** PLCC: - Avg comms Freshers can apply **Salary**: - 10,000/ - Kotak Bank: - Avg comms **Salary**: - 9,400 inhand + 1000 attendance bonus 12,000...