Sales Co-ordinator

**JOB DESCRIPTION**

Job title: Sales Co-ordinator
- **Annual CTC: 3L - 3.6L**_

**Job Summary**

We are seeking a high energy, motivated Sales Co-ordinator to join our team. As a Sales Coordinator, you will be supporting our Sales team and contributing to the success of the entire sales cycle - from prospecting to closing orders. You will play an important role in ensuring all sales orders are successfully delivered, keeping files and details organized, providing excellent customer service to clients, and contributing to the overall success of the team.

**Key responsibilities**

**1. Keep track of leads**
- Keep an updated data of the incoming leads in the company database.
- Filter the leads on the basis of lead quantum -hot/warm/cold & lead value.
- Escalate the prospective leads to the Sales Manager.

**2. Co-ordinate with the sales team**
- Assist sales team in creating quotations for the customers based on their requirements.
- Support sales team by completing orders & keeping customers informed of delays & delivery dates.
- Provide support to the sales team by organizing sales materials, maintaining product catalogs and pricing information, and ensuring sales collateral is up to date.
- Assist sales team in preparing reports, organizing sales meetings, events & conferences.

3. **Order processing**
- Manage the order processing system, including receiving and reviewing customer purchase orders, verifying order accuracy, and coordinating with internal departments to fulfil customer orders.
- Ensure timely order fulfilment and track order status to provide updates to customers.
- **Customer relations**
- Act as a point of contact for customers, addressing inquiries, resolving order-related issues, and providing information about products or services.
- Assist in maintaining good customer relationship by responding to customer queries & concerns promptly & professionally.

**5. Management of Sales data**
- Manage and update sales database & CRM systems.
- Maintain accurate customer and sales information, generate sales reports and dashboards, and assist in analysing sales data.

**6. Collaborate with other teams**
- Facilitate communication & co-ordination between the sales team and other departments to endure smooth order processing, timely delivery & resolution of any complaints.

**Required Qualifications**:

- Min. 3 yrs. of experience in a similar role
- Working knowledge of Microsoft Windows and Excel, Word and PPT.
- Be strongly skilled in organization, problem-solving, customer service, and multitasking while being committed to excellence

Pay: ₹25,000.00 - ₹30,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Sales co-ordinator: 3 years (required)

Work Location: In person