Servicenow Cmdb

5 days ago

Bengaluru, India Tata Consultancy Services Full time

Bachelor's degree or equivalent (4-years) in Computer Science, Engineering, or related field.
- Keen understanding of ITIL framework and industry best practices with ITIL v3 or v4
- Experience in Agile SCRUM methodology
- &nbs p; 4+ years of practical experience and shown success with the design, build and implementation of a CMDB and ServiceNow Service Mapping
- 4+ years of development experience on ServiceNow platform with expertise on ITOM
- Experienced ServiceNow CMDB expert (certifications preferred)
- Experienced ServiceNow Administrator / Developer (certifications preferred)
- Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery and how it should populate the CMDB
- Service mapping, MID server configuration, data mapping
- Integration experience between ServiceNow and external tools/systems or experience with Integration Hub a plus
- Strong experience with ServiceNow out of box functionalities
- Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules
- Knowledge of protocols such as HTTP, TCP, SNMP, SOAP, and REST

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