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Customer Success Executive

2 weeks ago

Noida Uttar Pradesh, India Career Crox Full time

**Job Title**: Customer Support Executive - Samsung Process

**Working Days**: 5 days per week

Fresher, Experience, Both are welcomed
**Location**: Sector 60, Noida

**Job Type**: Full-time | Permanent

**Salary**: ₹27,000 - ₹37,000 (In-hand)

**Eligibility Criteria**:

- Educational Qualification: Undergraduate/Graduate
- Communication: Excellent verbal and written English communication skills are essential

**Key Responsibilities**:

- Handle customer interactions via phone and chat
- Provide accurate information about Samsung products and services
- Resolve customer queries and complaints promptly and professionally
- Maintain detailed and organized customer records

Pay: ₹27,000.00 - ₹37,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Weekend availability
- Weekend only

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- How much do you rate your English Communication Skill out of 10?
- What's your total experience in Voice Related roles ?
- What's your current in-hand salary?
- Are you ok with Sales role with Higher incentives ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Fluent English? (preferred)

**Location**:

- Noida, Uttar Pradesh (preferred)

Work Location: In person