
Csr (Customer Service Representative)
2 days ago
Manage incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communications
- Speak to Underwriters, prepare Quotations
- Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- 1. Shift Allowance
- 2. Health Insurance
- 3. Provident fund
4:30 am to 1:00 pm or 5:00 am to 1:30 pm
**Salary**: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Vadodara - 390007, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
**Speak with the employer**
+91 7043126794
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