Csr (Customer Service Representative)

1 week ago

Vadodara, India Kamakshi integrated facilities management LLP Full time

Manage incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communications
- Speak to Underwriters, prepare Quotations
- Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- 1. Shift Allowance
- 2. Health Insurance
- 3. Provident fund

4:30 am to 1:00 pm or 5:00 am to 1:30 pm

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Vadodara - 390007, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 7043126794

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