International Customer Care

2 weeks ago


Hyderabad Telangana, India Tech Mahindra Full time

**Job Title**: International Customer Care Executive

**Location**: Hitech City, Hyderabad

**Job Type**: Full-time, Permanent

**Shift Timing**: Night Rotational Shifts (US-based)

**Key Responsibilities**:

- Provide outstanding customer service to international clients via voice-based communication.
- Handle inbound and outbound calls, ensuring client satisfaction at all times.
- Troubleshoot issues, provide timely solutions, and ensure a smooth customer experience.
- Maintain and update customer information in the CRM system.
- Meet and exceed performance metrics such as call handling time, customer satisfaction, and issue resolution.
- Work collaboratively with the team to achieve individual and group goals.

**Desired Skills and Experience**:

- Minimum of **6 months experience** in an **International BPO Voice process**.
- Excellent proficiency in English communication (both verbal and written).
- Ability to handle customer queries and resolve complaints effectively.
- Strong problem-solving skills and attention to detail.
- Comfortable working in **rotational night shifts** (US time zone).

**Additional Information**:

- **Working Days**: 5 days working, 2 rotational week offs.
- **Cab Facility**: Two-way cab service provided.
- **Eligibility**:

- **Freshers** are not eligible for this role.

**Why Join Us?**
- Competitive salary and performance-based incentives.
- Work in a vibrant, fast-paced international environment.
- Work-life balance with fixed week offs.
- Opportunity for career growth and learning in a dynamic team.

**How to Apply**:
Pay: ₹30,000.00 - ₹36,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- US shift

Supplemental Pay:

- Joining bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 6303060012



  • Hyderabad, Telangana, India GARDEN OF EDEN PROPERTY DEVELOPERS PRIVATE LIMITED Full time

    **Job Title: Customer Care Executive** **Department**: Customer Relations **Industry**: Real Estate **Reporting To**: Customer Care Executive **Exp:Real Estate Industry is Mandatory** **Job Summary**: The Customer Care Executive is responsible for managing customer interactions, addressing queries, and providing effective after-sales support. The role...


  • Hyderabad, Telangana, India Regal Rexnord Full time

    The Customer Care Advocate (III) serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures a seamless customer experience through expertise, ownership, accountability, and responsiveness. The CCA builds relationships and an overserve model with top accounts, handles...


  • Hyderabad, India Great Relocations International Full time

    **Company Overview: Great Relocations International** is a leading and reputable packers and movers company, dedicated to providing top-notch relocation and transportation services to individuals and businesses across the globe. With a strong commitment to customer satisfaction, we take pride in delivering seamless and stress-free moving...


  • Hyderabad, Telangana, India JVW Technologies Full time

    Job Title: Customer Service Executive Voice Process (International Calling) Location: Hi-tech city, Telengana **Responsibilities**: - Handle inbound and outbound calls from international customers in a professional and courteous manner. - Address customer inquiries, complaints, and concerns promptly and accurately. - Provide timely and effective solutions...


  • Hyderabad, Telangana, India Regal Rexnord Full time

    Responsibilities: - Dedication to 80-20 overserve strategies and continuous improvement - Collaborates with other teams to drive resolution/shipment on open order reports - Handles internal & external customer inquiries, quotes & orders, utilizing established standard operating policies & procedures - Responsible for building strong customer relationships...


  • Hyderabad, Telangana, India Conneqt Business Solutions Limited Full time

    **Job Title**: International Customer Support Executive **Job Summary**: We are hiring an International Customer Support Executive with excellent communication skills and at least 6 months of experience in an international voice process. This role involves providing top-notch support to global clients in rotational shifts. **Requirements**: - Graduation...


  • Hyderabad, Telangana, India Tech Mahindra Full time

    **Job Title**: International Customer Support Executive **Location**: Hitech City **Job Type**: Full-Time **Experience**: 6 months in International BPO **Qualification**: Graduates or Undergraduates **Working Hours**: Rotational Shifts (5 days working, 2 week offs) **Transportation**: 2-way cab facility available (up to 30 km...


  • Hyderabad, Telangana, India Apollo TeleHealth Services Full time

    Apollo TeleHealth is looking for a dedicated and enthusiastic **Customer Care Executive** who will be the first point of contact for our patients and service users. The role requires excellent communication skills in **Hindi and English**, along with a patient-centric approach to support healthcare services delivered through telehealth platforms. **Key...


  • Hyderabad, Telangana, India Harmony United Psychiatric Care Full time

    Harmony United Psychiatric Care is a healthcare company based in Florida, USA. We provide outpatient mental health and substance abuse treatment in the state of Florida, USA through networks of clinics and online telehealth platform. We have high quality of mental health professionals in our team including Psychiatrists, Psychologists, Psychotherapist, Nurse...


  • Hyderabad, Telangana, India Tech Mahindra Full time

    Hiring for International Voice Process Grads or Ug's Freshers not Eligible minimum 6 months into International Voice process (Bpo) mandatory 5 days working 2 rotational week offs Pay: ₹25,000.00 - ₹32,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift **Education**: - Higher...