Us Outbound Call

5 days ago

Delhi, India Total vdo Solution Full time

US Outbound Call

**Location: Remote/ Work from home**

**Experience: 2-3years**

**Job Shift: Night Shift**

Job Summary:

- Conducting inbound and outbound US customer service calls with customers.
- Creatively problem solving.
- Quickly assessing customer needs and providing sound solutions.
- Providing a high-level of customer service.
- Documenting details of all calls and customer interactions.
- Managing through multiple systems, programs, and screens simultaneously.

Skills Required:

- Experience handling inbound and outbound calls
- Minimum 1 year of customer service experience
- Computer skills including navigating multiple tabs, windows and systems
- Basic typing skills
- Strong customer service and written skills
- Comfortable empathizing and remaining patient with difficult callers

**Job Types**: Full-time, Regular / Permanent, Part-time
Part-time hours: 20 per week

**Salary**: ₹25,387.73 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9560862997

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