Email Support Executive

2 days ago

Chennai Tamil Nadu, India Connect Galaxy Full time

_**We Are Hiring **_

**Salary**: 15k Take home, 19CTC

**Location**: Ambattur, Chennai

**Qualification**: Graduation is mandatory

**Experience**: Min 1 year of experience in any customer related services ( Proper relieving documents mandatory )

**Shift**: Day Rotational shift

**Rotational week off**

**Skills **:Excellent communication is mandatory

**Key Responsibilities**:

- Prolific written communication skills to support customers with ease.
- Efficiency to offer relevant and satisfactory solutions to the customers.
- Efficiently taking note of queries and requests.
- Maintenance of log for customer interactions, transactions, and comments.
- Suggest effective and prompt solutions.
- Protecting brand image and reputation in the market.
- Effective communication via mail.
- Assist digital team with online campaigns.
- Maintaining positive repo with the customers throughout the conversation.
- Ability to work on CRM systems and practices.

**Rounds Of Interview**:
HR Round.

Ops Round.

Pmaps Assessment.

FOR MORE DETAILS CONTACT**:HR -
7200585293 (BLESSY)**

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹19,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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