Product Expert

6 days ago

Chennai, India AnywhereWorks Full time

**About Us**:
FULL Creative is a Portland-based product company with offices in India (Chennai), the United Kingdom (Edinburgh) and Canada (Toronto). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission to create a world that empowers people to work from Anywhere. FULL Creative brings together engineers, artists, analysts, product experts, account managers, sales executives, and marketers to build a future where Work is what you do, not where you do it.

**Our Mission**:
FULL Creatives mission is to change how the world works. Ideas are not bound by place or time, and their implementation shouldn't be either. We are building towards a future when people can contribute free from limitations. We see the potential for a more inclusive, more competitive model where outputs trump inputs.

We believe people should be able to work and learn together whether they're across the table or across the world. In the conference room of your office building, on a commuter train, or sitting inside a sidewalk cafe, we empower people to communicate, collaborate, and produce. We don't just want to change the world, we want to improve it through solutions that scale, empower and disrupt expectations.

**Roles and Responsibilities**:

- Troubleshoot and replicate issues related to the product and resolve them.
- Comprehend creative solutions to handle queries from customers and give them an excellent level of service.
- Attention to detail while trying to figure out the issues and while collaborating with the internal teams.
- Have thorough knowledge of the product while continuously working towards the product’s improvement.
- Achieve the KPI’S and objectives in the cadence set by the team.
- Learn and develop problem solving skill sets for product improvement.
- Flexible and receptive to change for continuous product transformation.

**Workspace Requirements**:

- Private workroom with the ambience to handle calls.
- Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
- Good Internet speed (Above 50 MBPS Download and Upload) with the ability to be wired (LAN).
- Power backup (if you have frequent power cut issues).

**Requirements**:

- Minimum 1-3 years of experience in technical/customer support roles. (Preferably in a SaaS environment.)
- Passion towards amazing customer experience.
- Good interpersonal skills.
- Flexible to work 24/7.
- Good documentation skills to keep track of issues and tickets.
- Good knowledge on common apps and technologies in a professional environment.

  • Product Expert

    1 week ago

    Egmore, Chennai, Tamil Nadu, India VictaMan Services Private Limited Full time

    Roles and Responsibilities: As a product advisor, responsibilities often encompass **conducting workshops for various groups, organizing community events, and providing strategies to assess employee health**. They may offer technical advice to customers, assist in inventory management, and maintain an expert-level product knowledge. - Helps sales teams and...

  • Product Expert

    5 days ago

    Chennai, Tennessee, India FULL Creative Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job description Roles and responsibilitiesTroubleshoot and replicate issues related to the product and resolve them.Comprehend creative solutions to handle queries from customers and give them an excellent level of service.Attention to detail while trying to figure out the issues and while collaborating with the internal teams.Have thorough knowledge of the...

  • Product Demo Expert

    2 weeks ago

    Mylapore, Chennai, Tamil Nadu, India Digival Solutions Full time

    **Greetings From Digival Solutions!** We are currently looking for **Product Demo Expert (Fresher)** or full time. **Work Location**:Chennai Citi Centre, No.10 &11, 5th Floor, Dr Radha Krishnan Salai, Mylapore, Chennai, Tamil Nadu 600004**.** **Job description** We are looking for an enthusiastic and confident **Product Demo Expert (Fresher)** to join...

  • Telesales Executive

    7 days ago

    Chennai, Tamil Nadu, India IRISH EXPERT LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Immigration AdvisorResponsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.Specific responsibilities:§...

  • Product Test Expert(Cypress)

    2 weeks ago

    Chennai, Tamil Nadu, India Siemens Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are looking for a Product Test Expert. This position is available for Chennai Location. Youll make a difference by  Proficiency in frontend automation using JavaScript E2E testing frameworks (Cypress/ LoadRunner/ K6)Having Experience with visual regression and snapshot System testing.Having Solid API testing skills with tools, like Postman, Bruno and...

  • Subject Matter Expert

    3 weeks ago

    Chennai, India Intellect Design Arena Ltd Full time

    Job Title: Subject Matter Expert (SME) – Payments Domain (BFSI)Location: ChennaiExperience: 11+ YearsTeam: Intellect Design ArenaRole Overview:We are looking for an experienced Payments Domain Expert (SME) to provide in-depth functional expertise for our digital banking and payments platform. The SME will be instrumental in guiding product...

  • Subject Matter Expert

    4 weeks ago

    Chennai, India Intellect Design Arena Ltd Full time

    Job Title: Subject Matter Expert (SME) – Payments Domain (BFSI)Location: ChennaiExperience: 11+ YearsTeam: Intellect Design ArenaRole Overview:We are looking for an experienced Payments Domain Expert (SME) to provide in-depth functional expertise for our digital banking and payments platform. The SME will be instrumental in guiding product development,...

  • Subject Matter Expert

    5 days ago

    Chennai, India Intellect Design Arena Ltd Full time

    Job Title: Subject Matter Expert (SME) – Payments Domain (BFSI)Location: ChennaiExperience: 11+ YearsTeam: Intellect Design ArenaRole Overview:We are looking for an experienced Payments Domain Expert (SME) to provide in-depth functional expertise for our digital banking and payments platform. The SME will be instrumental in guiding product development,...

  • Subject Matter Expert

    3 days ago

    Chennai, India Intellect Design Arena Ltd Full time

    Job Title: Subject Matter Expert (SME) – Payments Domain (BFSI) Location: Chennai Experience: 11+ Years Team: Intellect Design Arena Role Overview: We are looking for an experienced Payments Domain Expert (SME) to provide in-depth functional expertise for our digital banking and payments platform. The SME will be instrumental in guiding product...

  • Subject Matter Expert

    4 weeks ago

    Chennai, India Intellect Design Arena Ltd Full time

    Job Title: Subject Matter Expert (SME) – Payments Domain (BFSI)Location: ChennaiExperience: 11+ YearsTeam: Intellect Design Arena Role Overview:We are looking for an experienced Payments Domain Expert (SME) to provide in-depth functional expertise for our digital banking and payments platform. The SME will be instrumental in guiding product development,...