Product Expert

5 days ago

Chennai Tennessee India FULL Creative Full time ₹ 2,50,000 - ₹ 7,50,000 per year
Job description

Roles and responsibilities

  • Troubleshoot and replicate issues related to the product and resolve them.

  • Comprehend creative solutions to handle queries from customers and give them an excellent level of service.

  • Attention to detail while trying to figure out the issues and while collaborating with the internal teams.

  • Have thorough knowledge of the product while continuously working towards the product's improvement.

  • Achieve the KPI'S and objectives in the cadence set by the team.

  • Learn and develop problem solving skill sets for product improvement.

  • Flexible and receptive to change for continuous product transformation.

Job requirements

Must have

  • Minimum 1-3 years of experience in technical/customer support roles. (Preferably in a SaaS environment.)

  • Technical aptitude to troubleshoot application issues.

  • Passion towards amazing customer experience.

  • Good interpersonal skills.

  • Flexible to work 24/7.

  • Good documentation skills to keep track of issues and tickets.

  • Good knowledge on common apps and technologies in a professional environment.

  • Should be willing to work from office once a week.

Workspace requirements

  • Private workroom with the ambience to handle calls.

  • Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.

  • Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).

  • Power backup (if you have frequent power cut isses).

About us

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works

All done

Your application has been successfully submitted

Other jobs

  • AI Innovation Expert

    1 week ago

    Bangalore North, Karnataka, , India Awign Expert Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job description Roles & Responsibilities: Build build Knowledge Models and Product Co -Pilots with Agentic AI frameworks. Expertise in building knowledge Models on specific Domains and Technology expertise of Bosch / BGSW Expertise in creating Agentic AI applications that mimic System Experts, Domain Experts, Technology Architects and Designers Expertise in...

  • ▷ Only 24h Left! Video/Image

    4 weeks ago

    India Invisible Expert Marketplace Full time

    Job Description Purpose We are seeking a highly experienced Video & Media Production professional consultant to serve as a consultant on AI training data projects for leading AI model builders and enterprises. Your focus will be to define success criteria, review outputs, and provide targeted guidance to improve quality and speed directly contributing to the...

  • Graphic Design Expert

    4 weeks ago

    India Invisible Expert Marketplace Full time

    Job Description Purpose We are seeking a highly experienced Graphic Design professional consultant to serve as a consultant on AI training data projects for leading AI model builders and enterprises. Your focus will be to define success criteria, review outputs, and provide targeted guidance to improve quality and speed directly contributing to the...

  • Product Expert

    6 days ago

    Chennai, India AnywhereWorks Full time

    **About Us**: FULL Creative is a Portland-based product company with offices in India (Chennai), the United Kingdom (Edinburgh) and Canada (Toronto). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission to create a world that empowers people to work from Anywhere. FULL Creative brings together engineers, artists, analysts, product...

  • (Apply in 3 Minutes) Linguistics Expert

    5 days ago

    India Invisible Expert Marketplace Full time

    Job Description Purpose We are seeking a highly experienced Linguistics professional consultant to serve as a consultant on AI training data projects for leading AI model builders and enterprises. Your focus will be to define success criteria, review outputs, and provide targeted guidance to improve quality and speed directly contributing to the successful...

  • Product Expert

    1 week ago

    Egmore, Chennai, Tamil Nadu, India VictaMan Services Private Limited Full time

    Roles and Responsibilities: As a product advisor, responsibilities often encompass **conducting workshops for various groups, organizing community events, and providing strategies to assess employee health**. They may offer technical advice to customers, assist in inventory management, and maintain an expert-level product knowledge. - Helps sales teams and...

  • Product Expert

    1 week ago

    India SAP Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Product Expert with AI

    5 days ago

    India SAP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

  • Product Demo Expert

    2 weeks ago

    Mylapore, Chennai, Tamil Nadu, India Digival Solutions Full time

    **Greetings From Digival Solutions!** We are currently looking for **Product Demo Expert (Fresher)** or full time. **Work Location**:Chennai Citi Centre, No.10 &11, 5th Floor, Dr Radha Krishnan Salai, Mylapore, Chennai, Tamil Nadu 600004**.** **Job description** We are looking for an enthusiastic and confident **Product Demo Expert (Fresher)** to join...

  • Jr. Client Account Manager

    6 days ago

    Chennai, Tennessee, India FULL Creative Full time US$ 15,000 - US$ 30,000 per year

    Job description Roles & responsibilitiesWorking closely with Client Experience Associates (Internal) in resolving issues pertaining to the accounts that improve the effectiveness of their call handling.Respond to client queries (account updates, billing inquiries, or general complaints) in an effective manner, via phone calls, emails, and chats within the...