Offshore Back-office Support Executive

2 weeks ago

Hyderabad Telangana, India Frontend Arts Pvt. Ltd. Full time

Frontend Arts brings together the brightest minds to create breakthrough technology solutions, helping our customers gain a competitive advantage. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable.
- Minimum 3 years in back-office, payroll, HR operations, or administrative support.
- Strong organizational skills with attention to detail.
- Proficient in MS Office Suite (Excel, Word, Outlook).
- Familiarity with payroll systems, HRIS, or billing platforms is an advantage.
- Excellent written and verbal communication skills in English.

**Key Responsibilities**

Billing & Timesheet Management:

- Track and process employee timesheets accurately and on schedule.
- Coordinate with US teams to resolve discrepancies in time reporting.
- Support client billing processes by compiling timesheet data and preparing invoices.

Payroll & Benefits Administration:

- Assist in preparing payroll inputs for the US payroll team.
- Ensure benefits enrollment data is updated and accurate.
- Handle employee queries related to payroll deductions, benefits coverage, and leave balances.

Immigration Coordination:

- Support immigration documentation processes (e.g., visa renewals, work permits, compliance tracking).
- Coordinate between employees, HR, and immigration attorneys to ensure timely submissions.

Employee Partnering & HR Support:

- Act as a first point of contact for offshore and US employees for operational queries.
- Maintain employee records and ensure compliance with company policies.
- Assist with onboarding documentation and periodic HR communications.

Frontend Arts is an Equal Opportunity Employer with a commitment to diversity. We stand against discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Work Location: In person

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