Guest Relation Executive

2 weeks ago

Jakkur Bengaluru Karnataka, India MSR Infraa Full time

We are looking for a **Guest Relation Executive** to create a positive first impression and ensure excellent client experience at our real estate office. The role involves welcoming clients, assisting with project-related queries, coordinating visits, and providing end-to-end support to enhance customer satisfaction.

**Key Responsibilities**
- Welcome and assist clients, visitors, and investors with a professional and courteous approach.
- Act as the primary point of contact for client queries and ensure seamless communication.
- Schedule and coordinate property visits, client meetings, and events.
- Maintain records of client visits, feedback, and follow-ups.
- Provide information about ongoing and upcoming real estate projects.
- Ensure smooth coordination between clients and the sales/CRM teams.
- Manage hospitality arrangements (refreshments, seating, meeting room set-up).
- Support administrative tasks related to client servicing and office management.
- Maintain a welcoming and professional environment in the reception/guest area.

**Required Skills & Qualifications**
- Graduate in any discipline (Hospitality, Business Administration, or related field preferred).
- 1-3 years of experience in guest relations, front office, or customer service (real estate/hospitality preferred).
- Excellent communication and interpersonal skills.
- Strong client-handling and problem-solving ability.
- Proficiency in MS Office (Word, Excel, Outlook).
- Pleasant personality, professional grooming, and customer-centric approach.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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