Customer Experience Associate
1 day ago
We are looking for enthusiastic and customer-focused individuals to join our Customer Experience (CX) team. This role involves handling customer queries, providing support based on agricultural knowledge, and managing basic computer operations.
**Key Responsibilities**:
- Interact with farmers and customers via calls and messages to resolve agri-related queries.
- Work on Windows OS, Google Sheets, and Docs for day-to-day tasks.
- Communicate effectively in Hindi and Marathi (spoken and written).
- Understand basic agronomy concepts to guide customers.
- Maintain professionalism and empathy in every interaction.
- Adhere to rotational shift schedules as per team requirement.
**Eligibility Criteria**:
- Degree or diploma in Agriculture or related domain (mandatory).
- Good communication and typing skills.
- Willingness to relocate or commute reliably to Baner, Pune - 411045.
- Freshers are welcome to apply
**Benefits**:
- Health Insurance
- Performance Bonus
- Training and exposure to agri-tech tools and systems
- Opportunity to work with a rapidly growing agri-tech startup
**Job Types**: Full-time, Contractual / Temporary
Pay: ₹14,000.00 - ₹19,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Have you completed degree in agriculture domain?
**Language**:
- Marathi (required)
- Hindi (required)
Work Location: In person
Expected Start Date: 08/08/2025
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