Customer Care Executive

6 days ago

Indore Madhya Pradesh, India Knee Xpert Full time

**Company**:Knee Xpert

**Location**:Indore

**Profile**:

- CCE (Marathi)

**Job Type**:Full-Time (Work from Office)

**Working Hours**:10:00 AM - 7:00 PM

**Responsibilities**
- Make outbound calls to patients to discuss their knee and hip pain issues.
- Provide information on Knee Xpert's treatments and solutions.
- Listen attentively to patients’ concerns and answer their questions.
- Coordinate with various teams and departments to ensure smooth patient flow.
- Maintain accurate records of patient interactions and follow-ups.
- Achieve performance targets and earn performance-based incentives.

Qualification
- Freshers and graduates are welcome to apply.
- Excellent oral and written communication skills in both English and Hindi.
- Proficiency in additional languages such as Marathi, Gujarati is preferred.
- Strong interpersonal skills and ability to build rapport with patients.
- Ability to work independently and as part of a team.
- Good organizational skills and attention to detail.

**Benefits**
- Competitive salary with performance-based incentives.
- Opportunity to work in a supportive and dynamic environment.
- Professional growth and development opportunities.
- Access to company resources and training programs.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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