Store Sales Assistant

**Job Summary**:
The Sales Girl is responsible for providing excellent customer service while promoting and selling the restaurant’s menu items. This role requires a friendly, outgoing personality, the ability to engage with customers, and strong communication skills. The Sales Girl will assist in taking orders, answering questions, and ensuring customers have an enjoyable dining experience.

**Key Responsibilities**:

- **Customer Interaction**:

- Greet and welcome customers as they enter the restaurant.
- Assist customers in selecting menu items based on their preferences.
- Provide detailed information about food and drink items, including special offers and promotions.
- Respond to customer inquiries about menu items, dietary restrictions, and ingredients.
- **Order Taking and Processing**:

- Take food and beverage orders from customers efficiently and accurately.
- Input orders into the point-of-sale (POS) system.
- Ensure that customer orders are delivered in a timely and accurate manner.
- **Sales and Upselling**:

- Actively promote daily specials, new menu items, and drink pairings.
- Upsell menu items to increase sales (e.g., suggesting appetizers, desserts, or beverages).
- Provide excellent service to encourage repeat business and customer loyalty.
- **Payment and Checkout**:

- Process payments via cash, credit card, or digital payment methods.
- Handle cash and make change accurately.
- Ensure that the restaurant's payment system is used correctly, following all procedures for processing transactions.
- **Customer Experience**:

- Monitor customer satisfaction during their meal and promptly address any issues or concerns.
- Ensure customers are comfortable and have everything they need for an enjoyable experience.
- Ensure tables are cleared and cleaned for the next group of customers.
- **Team Collaboration**:

- Work collaboratively with other team members, including waitstaff, kitchen staff, and management.
- Assist with maintaining a clean and organized front-of-house area.
- Support team members during busy periods to ensure smooth restaurant operations.
- **Maintain Knowledge of the Menu**:

- Stay informed about menu changes, specials, and promotions.
- Participate in regular training sessions to improve product knowledge and sales skills.

**Qualifications**:

- Previous experience in sales or customer service is preferred.
- Knowledge of restaurant menus and food and beverage items.
- Strong communication and interpersonal skills.
- Friendly and outgoing personality with a positive attitude.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic math skills for handling cash and processing payments.
- Flexibility to work weekends, holidays, and evenings.

**Physical Requirements**:

- Ability to stand and walk for extended periods.
- Ability to lift light to moderate objects (e.g., trays, drink orders).

**Work Environment**:

- Fast-paced restaurant setting with direct interaction with customers.
- Ability to work in a team and contribute to a positive restaurant atmosphere.

This role is crucial to ensuring a positive customer experience and the overall success of the restaurant.

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Expected Start Date: 10/03/2025