
Customer Success Associate
2 weeks ago
You will receive a **brief interview call** within 3-5 days, so please stay **alert**.
- If selected, you'll need to attend a **walk-in interview** in Gurgaon.
- Proficient or Excellent **English **& Confidence Required
- Work Mode: Work From **Office**:
- _____________________
**MAXIMUM BUDGET**: ₹23,000 to ₹24,000 (Non-Negotiable)
**Salary**:
- **Chat Process**: ₹23,000 CTC (Non-Negotiable)
- **Voice Process**: ₹24,000 CTC (Non-Negotiable)
**Shift**:
- **Type**: 24/7, Rotational Shift
- **Work Days**: 6 Days Working, 1 Weekly Off
**Education**:
- Both Graduates and Undergraduates are encouraged to apply.
**Eligibility**:
**Roles and Responsibilities**:
- Handle customer queries, providing accurate and timely resolutions.
- Maintain high customer service standards in chat or voice interactions.
- Document and escalate issues as needed.
- Adhere to company policies and procedures.
**Required Skills**:
- **Excellent communication in English and Hindi (verbal and written)**.
- Strong problem-solving, organizational, and multitasking abilities.
- Professional and empathetic customer interactions.
Pay: ₹23,000.00 - ₹24,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Gurgaon Sector 17, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
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