Sales Coordinator Back Office

3 days ago

Paldi Ahmedabad Gujarat, India GERMAN GREEN STEEL AND POWER LTD Full time

We are seeking a detail-oriented and proactive **Sales Coordinator - Back Office** to support our sales team in ensuring smooth operations, order processing, client communication, and reporting. This role acts as the **key link between customers, the sales team, and internal departments**, ensuring excellent customer service and efficient workflow.

**Key Responsibilities**:

- Coordinate with the sales team to manage **order processing**, **dispatch planning**, and **sales documentation**.
- Maintain and update **sales records**, **customer databases**, and **CRM tools** accurately.
- Prepare **quotations**, **proforma invoices**, and **purchase orders** as per client and sales requirements.
- Respond to client inquiries and follow up on order status, payments, and delivery schedules.
- Track and report on **daily/weekly/monthly sales performance**, stock status, and outstanding orders.
- Coordinate with **production, warehouse, accounts, and logistics** to ensure timely delivery and invoicing.
- Assist the sales team in organizing **samples**, client meetings, and exhibitions or trade shows when needed.
- Monitor and manage **back-end administrative tasks**, including document filing, follow-ups, and scheduling.
- Support in resolving **customer issues** or complaints by coordinating with the necessary teams.
- Ensure compliance with **internal processes**, company policies, and customer satisfaction standards.

**Key Skills & Qualifications**:

- Bachelor’s degree.
- 2+ years of experience in a **back-office sales**, **sales coordination**, or **admin support** role (preferably in a product-based company).
- Proficiency in **MS Office** (Excel, Word, PowerPoint), ERP/CRM systems.
- Strong **written and verbal communication skills**.
- High attention to detail and excellent **organizational skills**.
- Ability to work under pressure and manage multiple priorities.
- Strong **teamwork and coordination** abilities.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Internet reimbursement
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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