Customer Support Executive

7 days ago

Vidyavihar Mumbai Maharashtra, India Parag Milk Foods Pvt. Ltd Full time

**Greetings from Parag Milk Foods,**

**We are looking for Customer Support Executives (experienced in Inbound Process),**

**Location - Vidyavihar west, Mumbai.**

**Roles & Responsibilities:

- **
- Provide accurate information about products/services.
- Resolve customer complaints efficiently and professionally.
- Maintain records of customer interactions and follow up as needed.
- Collaborate with internal teams to escalate and resolve complex issues.
- Identify customer needs and suggest relevant products or services.
- Ensure customer satisfaction by providing timely and effective solutions.
- Adhere to company policies and procedures.

**Regards,**

**HR Team.**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift
- Weekend availability

Ability to commute/relocate:

- Vidyavihar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Tele calling: 1 year (required)
- Customer Support: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8830843441

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