Female Receptionist- Urgent Required

1 week ago

Ghaziabad Uttar Pradesh, India St.Joseph's Hospital Full time

Main qualities in receptionist (Good personality, speak in hindi & english, fluency in english speaking, confident & Humble)
- Greet and receive patients warmly and sincerely.
- Guide and Educate patients for process and departments of hospital.
- Assisting patients with complaints and informing them regarding its Redressal

Giving adequate and correct information about procedures, Checkups and the cost involved.
- Acknowledging patients for their feedback and informing them about course of action initiated by us.
- Preparing patients case paper for examination by consultants / IP admission

Feeding proper information through software.
- Keeping a tab of patient for smooth and speedy disposal of patients.
- Try and reassure patients from time to time.
- Get assistance from OPD In-charge in case of a problem
- Telephonically speak to the concerned Consultant in case of a patients concerns for further action.
- Familiarize self for revision of Tariff for Examination Fees and Procedures.
- Attending all phone calls and giving Caller, information regarding services available at Institute
- Guiding patients ways to reach St. Joseph’s hospital.
- Coordinate with other departmental personnel and ensure smooth functioning of the place of work allotted.
- Attend to the phone calls.
- To solve the patients problems, to the extent possible.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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