
Operations & Customer Support Executive
7 days ago
**Operations & Customer Support Executive**
Location: Baner, Pune
**About Us**
**Key Responsibilities**
- Handle **inbound & outbound calls** with clients and vendors
- Schedule & coordinate **site visits** for engineers
- Prepare reports and maintain documentation
- Follow up on **payments, reports, and client updates**:
- Collect client feedback & maintain records
- Assist in **day-to-day operations** for smooth workflow
- Maintain & update data in **MS Excel and tracking tools**
**Required Skills & Qualifications**
- Proficiency in **MS Excel** (data entry, formatting, basic formulas)
- Strong communication skills in **English, Hindi & Marathi**:
- Good organizational & time-management abilities
- Ability to work independently & handle multiple tasks
- Prior experience in **operations, customer support, or admin work** preferred (not mandatory)
**Personal Attributes**
- Polite, professional & **customer-focused**:
- Detail-oriented with a **problem-solving mindset**:
- **Willingness to learn** and adapt
**Perks & Benefits**
- Competitive salary based on skills & experience
- Training and mentorship from industry experts
- Opportunity to grow with a **fast-growing company**
**How to Apply**
**“Application - Operations & Customer Support Executive”**
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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