Cyber / Network Security - Proxy, Waf & Ndlp Support

7 days ago

Ghaziabad Uttar Pradesh, India My Placement Management Consultants Full time

Req. Description - Level 1 Support / Level 2 Support
Qualification - BE/B.Tech/B.Sc/BCA or equivalent - CCNA Sec. or Equivalent
Experience
- Overall 3-6 years experience in network security with at least 2 years in managing Proxy / WAF / NDLP solutions
- Proficiency with management of Proxy / WAF / NDLP
- Experience in working with Windows, Linux, Unix environment
- Experience in managing policies and exceptions
- Experience in packet capture, analysis and troubleshooting tools
- Product knowledge of McAfee, F5, Zscaler, SSL, Routing Protocols, Dual Factor Authentication etc.

Roles and Responsibilities
- Incident, problem, service request management, change management, configuration management & capacity management of Proxy / WAF / NDLP solutions
- Day to Day BAU configuration changes
- Proactively utilize network monitoring tools to isolate events before service degradation occurs
- Supporting incident monitoring and incident analysis/response initiatives
- Coordinating with users to ensure timely and satisfactory resolution for any trouble tickets
- Conducting daily performance checks on devices, periodic audits and compliance
- Performing immediate troubleshooting as the situation dictates for any and all network outages as reported by users, sensors, and/or operational personnel
- Implement, and maintain network security policy, standards, and procedures
- Deploying and maintaining access and security policies for Proxy/WAF/NDLP solutions
- Maintaining service levels as well as oversight of the day to day configuration, administration and monitoring of the network security infrastructure in a 24/7
- Co-ordination with OEM's for TAC support, RMA, replacement & reconfiguration of faulty devices/appliances
- Creating technical documentation, as-build network diagrams, inventory control documentation, and security documentation
- Investigate, isolate, and resolve incidents with documentation RCA as per the SLA
- Designing and implementing Proxy/WAF/NDLP solutions at DC/DR/Cloud and Branch office environments
- Create and update knowledgebase in ITSM tools
- Creation and updation of SOPS/Runbooks
- Identify areas for automation of operational efficiency
- Work to automate and integrate the tools with REST API/SDK with security dashboard, Infosec tools (AD, IDAM, PAM, SIEM, SOAR etc.)
- Patch updates, upgradation of Proxy/WAF/NDLP setup as per Bank's compliance and audit requirements
- Closure of compliance and audit points as per the agreed timelines

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