Quality Control

5 days ago

Bengaluru Karnataka, India Trukker Full time

TruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to the transport and logistics space and are abreast with the adoption of the latest technology.

**Details about**Quality Control (2 Positions)** jobs in**Bangalore**:
**Key Responsibilities**
- Perform daily call audits to evaluate agent performance based on pre-defined audit parameters.
- Ensure adherence to communication scripts, process guidelines, and customer handling protocols.
- Assess and assign quality scores for each call, based on accuracy, empathy, product knowledge, and resolution.
- Validate that agents confirm and document customer details accurately during interactions.
- Categorize and document audit findings under Critical, Non-Critical, and Business Critical errors.
- Provide constructive feedback to team leads and agents to drive performance improvements.
- Work closely with Training and Operations teams to calibrate quality parameters.
- Analyze QA reports and identify process gaps or improvement areas.
- Maintain thorough documentation of audits and feedback logs.
- Participate in root cause analysis for repeated quality issues and drive corrective actions.

**Qualifications**
- Bachelor's degree in any discipline.
- 1+ years of experience as a Quality Analyst in a BPO / Call Center environment.
- Strong understanding of call audit processes, quality monitoring, and scoring.
- Hands-on experience with audit forms, feedback documentation, and compliance monitoring.
- Familiarity with CRM systems.
- Excellent verbal and written communication skills.
- Proficient in MS Excel and QA reporting.

**Why Join TruKKer?**
- Competitive Salary & Incentives: Attractive base salary with performance-based incentives for high-achieving team members.
- High-Impact Role: Work with an established brand that has a leading reputation, with direct contributions to TruKKer's growth and market expansion.
- Professional Growth: Gain experience in a rapidly growing international logistics industry, mastering advanced telesales strategies tailored to high-value markets.
- Dynamic, Collaborative Culture: Join a driven, energetic team that shares a commitment to excellence and growth.

  • Quality Controller

    1 week ago

    Bengaluru, Karnataka, India GlobalFair Full time

    **What will be your duties & responsibilities?** - Develop and implement quality control systems. - Coordination between Clients, the ground QC team, suppliers, and relevant stakeholders for flawless delivery. - Monitor and analyze quality performance. - Inspecting processes to ensure quality specifications are met. - Collaborate with other stakeholders to...

  • Quality Controller

    1 week ago

    Bengaluru, Karnataka, India Eurofins Spectro Full time

    **Company Description**: Eurofins Assurance India Pvt Ltd is a leading **certification body** providing **Audit & Certification**, **Inspections**, and other services covering the broad spectrum of sustainable supply chain. Eurofins will help the customers to **mitigate risks** in their **supply chain** and to ensure the benchmarking performance with...

  • Quality Controller

    7 days ago

    Bengaluru, Karnataka, India Arman Foodtech Private Limited Full time

    vaccancy opened for Quality check r Quality Control for food production Pay: ₹17,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental Pay: - Yearly bonus **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Quality Controller

    5 days ago

    Bengaluru, Karnataka, India Lulu Global Mall Full time

    Food safety management system, quality control standards. - Providing training to the entire production team. - Resolving quality-related issues adhering to complaints. - Guide the entire production team about the quality control issues to enhance the quality of the product. - Excellent knowledge in Ms office. - Must possess proficient written and verbal...

  • Quality Controller

    2 weeks ago

    Bengaluru, Karnataka, India Signor Business Services Pvt Ltd Full time

    Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, or related field (or equivalent experience). - 4-5 years of hands-on experience in quality control within an injection moulding environment. - Strong understanding of injection moulding processes and materials. - Proficiency with quality inspection tools and instruments (e.g.,...

  • Quality Control Executive

    2 weeks ago

    Bengaluru, Karnataka, India Woke Nutrition Pvt Ltd Full time

    We are a dynamic and leading printing company committed to delivering high-quality printing solutions to our clients. With a focus on precision and excellence, we are expanding our team and currently seeking a dedicated and experienced Quality Control Executive to join our growing organization. **Position Summary**: As a Quality Control Executive, you will...

  • Quality Control Executive

    2 weeks ago

    Bengaluru, Karnataka, India Repac Full time

    **Company Overview**: We are a dynamic and leading printing company committed to delivering high-quality printing solutions to our clients. With a focus on precision and excellence, we are expanding our team and currently seeking a dedicated and experienced Quality Control Executive to join our growing organization. **Position Summary**: As a Quality...

  • Quality Control

    2 days ago

    HSR Layout, Bengaluru, Karnataka, India Book water pvt Ltd Full time

    Job Overview: As a Quality Control Specialist at Book Water Tech Pvt Ltd, you will be responsible for ensuring the highest standards of product quality and adherence to regulatory requirements in the water supply production process. This role involves conducting thorough inspections, implementing quality control measures, and collaborating with...

  • Quality Control Executive

    2 weeks ago

    Bengaluru, Karnataka, India HSR HIGH STREET Full time

    **Quality Control Executive** Job Summary: The Restaurant Quality Control Executive is responsible for ensuring that food quality and safety standards are met in the restaurant. This role requires strong attention to detail and knowledge of food safety regulations. The Quality Control Executive will also be responsible for training restaurant staff on food...

  • Quality Controller

    2 weeks ago

    Bengaluru, Karnataka, India Bangalore, Karnataka. Full time

    **WE ARE HIRING!!!** Position**:Quality Controller** Eligibility criteria**:BE/Diploma Electronics Background** Salary**:25000** Years of experience**:2-3 Years of experience in Electronics Background industry** Number of Position**:2** location**:Bangalore** **Job Types**: Full-time, Permanent **Salary**: From ₹25,000.00 per month Ability to...