Telecaller: Female

3 days ago

Nashik Maharashtra, India Aavesh Enterprises Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential or existing customers to inform them about products/services.
- Handle inbound queries in a professional manner and resolve customer concerns efficiently.
- Maintain a database of customer information and call records.
- Follow up on leads and maintain consistent communication with prospects.
- Achieve daily/weekly/monthly call and conversion targets.
- Provide accurate information to customers and guide them through the sales or support process.
- Record and update customer interactions in the CRM system.
- Coordinate with the sales/marketing team to support campaign goals.
- Handle customer objections calmly and professionally.
- Ensure high levels of customer satisfaction through excellent service.

**Required Qualifications**:

- Minimum High School / Diploma / Bachelor's degree.
- Prior experience as a telecaller, customer service executive, or similar role is preferred.
- Proficiency in local language(s) and basic English (spoken and written).
- Basic computer knowledge (MS Office, CRM tools).
- Pleasant voice and positive attitude.

**Key Skills**:

- Excellent verbal communication and interpersonal skills.
- Good listening and persuasive ability.
- Patience and emotional intelligence while dealing with customers.
- Target-oriented mindset and ability to handle pressure.
- Time management and organizational skills.

**Preferred Attributes**:

- Multilingual capability is an advantage.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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