Service Desk Technician

**Position Overview**: The Service Desk Technician is responsible for resolving IT tickets that have been submitted by users across the global organization. Additionally, they take phone calls from users across all shifts from all sites globally as well as from users who may be outside of the sites. The Service Desk Technician is responsible for providing...

**ROLE: - Service Desk Technician** **Responsibilities** - Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. - First line help desk; resolve basic level 1 and some level 2 issues including...

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

**Job Details**: **Position - Help Desk Technician (IT)** **Tasks and Responsibilities**: - Install, modify, and repair computer hardware and software. - Configure and debug desktop programs. - Ensure seamless Local Area Network (LAN) operations. - Install computer peripherals for users. - Follow up with customers to ensure issue resolution. **Skills...

Role & responsibilities - Ticket Management: Managing and prioritizing incoming support requests, known as "tickets," from users. This involves assigning tickets to the appropriate technical staff and monitoring their progress to ensure timely resolution.Customer Service: Acting as a liaison between users and the IT support team. They are responsible for...

Key Duties and Responsibilities Own and drive the adoption and improvement of the ITIL processes through the Service Desk Responsible for measuring performance of the service desk and driving continual improvement processes. Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development....

Key Duties and ResponsibilitiesOwn and drive the adoption and improvement of the ITIL processes through the Service DeskResponsible for measuring performance of the service desk and driving continual improvement processes.Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development.Responsible...

**Hiring for Service Desk - Call / whats app 7420010192.** Education - Graduates We are seeking a highly motivated and technically skilled IT Service Desk Agent to join our team. As an IT Service Desk Agent, you will be the primary point of contact for our internal customers, providing technical support and resolving IT-related issues in a timely and...

Role : International Service Desk Experience : Min 3 years of experience of International Service Desk Salary : Up to 6 LPA Education : HSC/Graduation Skills : Outlook, Office 365, Ticket, Outlook, Blur Screen error Notice : Immediate Location : Hinjewadi, Pune Shift : Night Shift Pay: Up to ₹500,000.00 per year Shift: - Night shift - US...

**Level I Service Desk Technician** **Responsibilities** - Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. - First line help desk; resolve basic level 1 and some level 2 issues including...