Front Office Executive

1 week ago

Chennai Tamil Nadu, India Hexite Full time

A Front Office Executive is responsible for managing the front desk and reception area, serving as the first point of contact for clients and visitors, and ensuring a professional and welcoming environment. This role involves greeting guests, answering phones, managing records, and providing excellent customer service. They also handle administrative tasks like scheduling, mail sorting, and maintaining office supplies. Key Responsibilities:

- **Reception Management**:Maintaining a tidy and well-organized reception area, including arranging seating, and ensuring it's equipped with necessary materials.
- **Guest Relations**:Greeting visitors, ensuring their comfort and providing assistance, and acting as the initial point of contact.
- **Communication**:Answering phones, taking messages, and directing calls to the appropriate parties.
- **Record Keeping**:Maintaining accurate records of office expenses, managing files, and updating information as needed.
- **Administrative Tasks**:Sorting mail, handling basic inquiries, performing data entry, and monitoring employee attendance.
- **Customer Service**:Addressing complaints, providing information about the company's services, and ensuring a positive customer experience.
- **Leadership and Supervision**:In larger roles, this may involve supervising front office staff, assigning tasks, and ensuring a professional work environment.
- **Other duties**:Assisting with other administrative tasks as needed, such as travel arrangements or scheduling meetings.

**Job Types**: Full-time, Part-time, Permanent

Pay: ₹8,936.50 - ₹43,842.25 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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