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Restaurant Waitress

2 weeks ago

Coimbatore Tamil Nadu, India SALT 'n PEPPER Full time

**Overview**:
As a Restaurant Waitress, you play a crucial role in ensuring a positive dining experience for our guests. Your responsibilities extend beyond taking orders and serving food; you are the face of our restaurant, embodying hospitality and professionalism. Your friendly demeanor, attention to detail, and ability to anticipate guests' needs contribute significantly to our reputation for exceptional service.

**Key Responsibilities**:
1. **Customer Service**:

- Greet guests warmly as they enter the restaurant.
- Escort guests to their tables and provide them with menus.
- Offer recommendations and answer any questions regarding the menu.
- Take accurate food and beverage orders, ensuring special requests or dietary restrictions are noted.
- Serve food and drinks promptly and efficiently, adhering to quality standards.
- Check on guests throughout their meal, ensuring satisfaction and addressing any concerns promptly.
- Process payments accurately and efficiently, handling cash and credit transactions with professionalism.
- Thank guests for their patronage and invite them to return.

2. **Table Maintenance**:

- Set tables according to restaurant standards, ensuring cleanliness and organization.
- Clear tables efficiently, removing used dishes and utensils.
- Reset tables promptly for incoming guests, maintaining a neat and inviting dining environment.
- Keep dining areas clean and tidy throughout service, including floors, chairs, and condiment stations.
- Monitor and refill condiments, napkins, and other table necessities as needed.

3. **Team Collaboration**:

- Coordinate effectively with kitchen staff to ensure orders are prepared accurately and delivered promptly.
- Communicate any special requests or modifications from guests to the kitchen team.
- Assist colleagues during busy periods, contributing to a smooth and efficient operation.
- Collaborate with management to address any issues or concerns raised by guests.

4. **Product Knowledge**:

- Maintain a thorough understanding of the menu, including ingredients, cooking methods, and presentation.
- Stay informed about daily specials, promotions, and any changes to the menu.
- Continuously seek opportunities to expand your knowledge of food and beverage offerings.

**Qualifications**:

- Previous experience in a similar role preferred but not required.
- Exceptional customer service skills with a friendly and outgoing personality.
- Ability to multitask and work efficiently in a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Strong attention to detail and a commitment to accuracy.
- Flexibility to work evenings, weekends, and holidays as needed.
- Food handling certification may be required depending on local regulations.

**Physical Requirements**:

- Ability to stand and walk for extended periods.
- Capacity to lift and carry trays of food and beverages.
- Stamina to handle the demands of a busy restaurant environment.

**Benefits**:

- Competitive wages and gratuities.
- Opportunities for advancement and professional development.
- Employee discounts on food and beverages.
- Flexible scheduling options to accommodate work-life balance.

Join our team and become an integral part of delivering memorable dining experiences to our valued guests

Pay: From ₹12,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Kinathukadavoo, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Tamil (required)

Work Location: In person