Customer Relationship Mermber

5 days ago

Noida Sector Noida Uttar Pradesh, India Futomic Consultancies Private Limited Full time

**Job Title**:CRM Executive / CRM Team Member
**Department**: Customer Relationship Management

We are looking for a proactive and detail-oriented **CRM Executive** to join our team.

**Key Responsibilities**:
**SOP Monitoring & Compliance**:
Regularly check and ensure all **company Standard Operating Procedures**(SOPs) are being followed across relevant departments.
Escalate non-compliances to the appropriate authority.

**Team Coordination**:
Liaise with the Operational Team for day-to-day coordination and support.
Work closely with the Team Leader to track assigned tasks, timelines, and execution status.
Follow up with internal teams for timely updates and task closures.

**CRM Data Handling**:
Maintain customer data records, task trackers, and reports with accuracy.

Assist in generating reports using MS Excel and preparing communication using MS Word.

Ensure data is regularly updated and aligned with the CRM system (if applicable).

**Communication & Support**:
Support internal teams with CRM-related queries.

Key Skills & Qualifications:

- Bachelor’s degree in any field (preferably Business Administration or related).
- 1-2 years of experience in CRM, operations coordination, or administrative roles.
- Proficiency in **Microsoft Excel and Word** is a must.
- Strong organizational, time management, and communication skills.
- Attention to detail with the ability to manage multiple tasks efficiently.
- Team player with a problem-solving mindset.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)

Work Location: In person

Application Deadline: 30/06/2025
Expected Start Date: 01/07/2025

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