Chat Support Executive

1 day ago

Chandigarh GPO Chandigarh Chandigarh, India Concept Management Full time

**Post - Chat support executive**

**Qualification - Any Graduate**

**Experience - 0 to 2 Years**

**Package - 28 k to 30 k**

**Location - Work from office**

**Note - English communication must**

***

**Working Days - 5 Days**

**Convenience - cab facility for women**
- **Listen to customers to understand their problem or need** - This may require agents to ask appropriate follow-up questions and provide specific information on products and services.
- **Provide assistance** - Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them.
- **Make sure customer needs are met** - Agents should follow up to ensure customer satisfaction and answer any additional questions. They should also document customer interactions in a customer database or ticketing system.
- **Acknowledge customers** - Agents should always make sure customers feel that they are being heard and valued, while effectively communicating updates and solutions.

Shweta thakre
- 7869927369

Pay: ₹28,000.00 - ₹30,000.00 per month

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