Bpo Call Center

7 days ago

Gurgaon, India Krasa International Pvt Ltd Full time

Education and Experience:
*Bachelor’s Degree in business, Marketing, Engineering, or a related field (or equivalent combination of education/training and experience).
*1+ years related experience in telecalling.
*Successful experience communicating and influencing effectively, both orally and in writing, with all levels of company employees and customers.

Essential Duties and Responsibilities:
*Numbers driven, should be a self starter and have strong target achievement track record
*Build key customer relationships within the Retail/E-Commerce segments, identify business opportunities and approach to customer, negotiate and close business deals within our targeted customer segment and capitalize on other opportunities presented by utilizing the Cannon sales team as support.
*Build and deepen executive relationships with key client decision bodies to help influence their long-term material handling strategy and business decisions. Add value and become the trusted advisor by bringing compelling insights and ideas with follow through execution.
*Lead and manage entire business-cycles, discuss terms, and understand associated legal and business risks.
*Develop and maintain extensive knowledge of the Retail/E-Commerce marketplace along with ongoing market condition and competitive analysis reporting.
*Maintain sales activity in CRM/Sheets including all contacts, leads, and opportunities.
*Engage with KAM team, and external partners, to execute on our brand promise to provide innovative and efficient solutions that improve our customer’s operations.
*Contribute to the team sales goals and objectives, participating in weekly and monthly meetings.
*Leverage existing brand awareness and expertise, including utilization of the vast grocery market knowledge and resources available within The Marmon Group of Companies.
*Proactively manage resources, choosing priorities and setting goals in response to change.
*Solve escalated complex customer service issues, responding promptly to client and solicit customer feedback to improve service.
*A minimum of 125 to 150 calls in a day with a daily, weekly and monthly sales targets

Skills, Knowledge and Abilities:
*Flair to talk and convert leads to sales
*Ability to work in a demanding environment, adapt to changing priorities, meet deadlines, multi-task effectively and work well under pressure.
*Must possess strong analytical skills as well as ability to utilize tools such as Microsoft Office range of products, current research methods, and modern presentation methods.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**

+91 9068693968

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