Bpo Call Center

4 days ago

Gurgaon, India SAGAR SOLUTION Full time

**JOB DESCRIPTION**

**Job Function***:
Operations

**Experience***:
0 to 1 Year (BPO Ecommerce client)

**Job Type***:
Full Time

**Position Title***:
Customer Success Associate

**Industry***:
CRM/Call Centers/BPO/ITES

**Location***:
Gurgaon, India

**Salary***:
17K CTC - 18K CTC - 19K CTC + Incentives

**Education***:
12th/Graduates

**Working days**
:
5 days

**Shifts**
:
9hrs

**PURPOSE OF POSITION**

Agents will be calling clients and customers and they have to pitch for sales. Agents will be responsible for customer and client handling.

**ELIGIBILITY-**
- Should be customer obsessed.
- Should be proficient in spoken and written English & Hindi and should have excellent convincing skills.
- Pre-Hire check to be calibrated to include typing speed, psychometric / Aptitude, language proficiency supported by Versant score of 5/+ or a benchmark assessment tool.
- All agents to be cross skilled to manage all channel interactions

**WORK CULTURE-**
- Work from office.
- 5 days a week with 2 rotational off
- 10am-7.30 pm 9 hours shift

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹16,000.00 - ₹19,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91 9473555769

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