
Tl Debt Collection
1 week ago
**Key Responsibilities**:
- Manage a **team of collection executives**:
- Achieve **daily / monthly collection targets**:
- Conduct **call monitoring, coaching & feedback**:
- Prepare **performance MIS / reports**:
- Handle **customer escalations**:
- Ensure **FDCPA / client guideline compliance**:
- Manage **rosters, shrinkage & shift schedules**:
- Drive **motivation, rewards & team engagement**
**Desired Skills & Experience**:
- Experience as **Team Leader / SME** in a **US Collections Voice Process**:
- Strong **people management & communication skills**:
- Good with **collection metrics & dashboards**:
- Comfortable with **night shifts (US hours)**:
- Knowledge of **FDCPA / US compliance** _(preferred)_
**Shift & Benefits**:
- **9-hour login between 5 PM-5 AM**:
- **2 rotational weekly offs**:
- **Salary + incentives**
Call or WhatsApp for faster response at +91 **8080980786**
**Job Types**: Full-time, Permanent
Pay: ₹600,000.00 - ₹800,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Third party collections: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8080980786
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