Soft Skills Trainer

18 hours ago

Mumbai Maharashtra, India Mindery Technologies Full time

**Job Summary**:
We are seeking a passionate and engaging **Soft Skills Trainer** to design and deliver experiential learning programs. The trainer will focus on improving workplace behaviors through awareness, self-reflection, and consistent reinforcement. The role requires hands-on, interactive training methods tailored to the workforce demographic, moving beyond lectures to practical learning.

**Key Responsibilities**:

- Develop and deliver soft skills training programs focusing on communication, workplace etiquette, teamwork, leadership, problem-solving, and customer service.
- Conduct engaging workshops, group activities, role-plays, simulations, and case studies to encourage active learning.
- Assess employee skill gaps and training needs, and customize programs accordingly.
- Promote positive workplace culture, accountability, and collaboration across teams.
- Enhance employees’ professional image, self-confidence, and presentation skills.
- Facilitate onboarding and induction training for new employees to familiarize them with organizational expectations.
- Conduct follow-up sessions and refresher programs to reinforce learning and behavioral improvements.
- Track training effectiveness through feedback, evaluations, and on-the-job observations.
- Create, maintain, and update training materials, manuals, guides, and visual aids.
- Stay updated with current trends, best practices, and tools in soft skills training and adult learning.
- Promote professional ethics, empathy, and customer-centric behavior across the workforce.

**Qualifications & Skills**:

- Bachelor’s degree in Human Resources, Psychology, Education, or related field preferred.
- Proven experience (3-9 years) in delivering soft skills, customer service, or behavioral training.
- Strong facilitation skills with the ability to engage diverse, multilingual teams.
- Experience in experiential learning methodologies, storytelling, and interactive training.

**Job Types**: Part-time, Freelance

Pay: ₹13,000.00 - ₹17,000.00 per month

Work Location: In person

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